Quality Consulting

National Accreditation Board for Hospitals and Healthcare Providers (NABH) is a constituent board of Quality Council of India (QCI), set up to establish and operate Hospital Accreditation Program for healthcare organizations. The board is structured to cater to much desired needs of the consumers and to set benchmarks for progress of health industry. The board while being supported by all stakeholders including industry, consumers, government, has fully functional autonomy in its operation. The objective of NABH is enhancing health system & promoting continuous quality improvement and patient safety. It is a body which operates accreditation and allied programs on patient safety and healthcare quality.

ISO Standards
It could be about making a product, managing a process, delivering a service or supplying materials – standards cover a huge range of activities.

Standards are the distilled wisdom of people with expertise in their subject matter and who know the needs of the organizations they represent – people such as manufacturers, sellers, buyers, customers, trade associations, users or regulators.

For instance,

Quality management standards to help work more efficiently and reduce product failures.
Environmental management standards to help reduce environmental impacts, reduce waste and be more sustainable.
Health and safety standards to help reduce accidents in the workplace.
Energy management standards to help cut energy consumption.
Food safety standards to help prevent food from being contaminated.
IT security standards to help keep sensitive information secure.

CONORG – we assist organizations in getting Quality accreditation, by Gap Assessments, handholding support and Application.

NABH

NABH Accreditation for Hospitals
NABH Accreditation for Small Health Care Organisations (SHCO)
NABH Accreditation for Blood Bank/ Blood Centers
NABH Accreditation for Medical Imaging Services
NABH Accreditation for Dental Health Care Service Providers (DHSP)
NABH Accreditation for Eye care organisation ECO
Panchkarma Clinic
Entry level standard for AYUSH Centre and AYUSH Hospital

ISO

ISO 9001 : Quality Management
ISO 14001 : Environmental Management
ISO 22000 : Food Safety Management
ISO 13485 : Medical Devices
ISO 20121 : Sustainable Events
ISO 45001 : Occupational Health and Safety
ISO/IEC 17025 : Testing and Calibration Laboratories
ISO 26000 : Social Responsibility
ISO 50001 : Energy Management
ISO/IEC 27001 : Information Security Management

Steps for Accrediation

NABH

Micro level survey of the existing system and make gap analysis for the hospital
Conduct awareness program (top + middle + bottom level).
Form a steering committee and task force for documentation
Identify and define SOP for various standards
Define committees and establish objectives
Prepare documents of Quality management system as well as patient care and hygiene control, infection control as well as handbooks.
Implementation & train all personnel in the use of procedures & formats.
Self assessment of the system.
Train internal auditors.
Assess the system through first internal audit.
Take corrective actions for non-conformities.
Apply for NABH accreditation.
Avail pre-certification audit of NABH.
Take actions on suggestions given by NABH auditors.
Final audit by NABH auditors.
Submit the corrective actions for the findings of NABH final audit of the assessors.
Get accredited by NABH.

ISO

GAP Analysis : We assess differences in performance of business operations to determine whether customers expectaion are being met and, if not, what steps should be taken to ensure they are met successfully.
Training : Our experts shall provide the training to the organisation staff to deliver the customer expectaion and all other requiste parameters to be filed as per ISO standards.
Documentation : Our experience consultants assist you prepare documentation for securing ISO certification as per the desired standards and will continue update as per industry requirement.
Audit : We also assist and provide the auditing and assurance services where third party audit is required to secure certification.
Implementation : GAP Analysis, Training and Documentation is a part of ISO implementation. Our expert shall do all necessary activity to implement the ISO standard within the organisation.
Certification : On after successful implementation of the ISO standard, our consultants shall assist you securing ISO certification from well recognised accreditation body.